Comfort Inn Martinsburg Wins Prestigious 2019 Gold Hospitality Award
Martinsburg, WV, April 2019 – The Comfort Inn hotel of Martinsburg, WV is recognized with a prestigious 2019 Gold Award from Choice Hotels International, Inc. (NYSE: CHH), franchisor of the Comfort Inn brand.
The Gold Award designation goes out to only the top ten-percent of hotels within the brand, representing a tremendous accomplishment. As one of the top tier properties operating under the Comfort Inn flag, the hotel’s staff has demonstrated an exceptional focus on guest satisfaction and dedication to superior service. “Without the continuing support of our wonderful owners, management team, and dedicated employees, this level of greatness would not be easily obtained,” said Frankie Hardy, general manager. “We are all very proud, dedicated, and steadfast in our efforts to provide every one of our guests with personalized service. This degree of excellence and quality of service is consistent with the overall mission of our ownership team.”
“As a leading hotel franchisor, we count on our owners to make sure each guest that stays at every one of our hotels feels welcome, wanted and respected,” said Tim Tobin, vice president, franchisee onboarding and learning, of Choice Hotels. “Award-winning hotels like the Comfort Inn have demonstrated their commitment to delivering on this brand promise and more! We are proud to honor their accomplishments as an example for others to follow.”
The Comfort Inn is owned and managed by Aikens Group based locally in Winchester, VA. Aikens Group has a primary focus and goal to be within the top 30% for all their hotel brands. It is proud of its hard-working team at the Comfort Inn for not only reaching its goal but going above and beyond by landing within the top 7% of all Comfort Inns nationwide and is the number 1 Comfort Inn in all of West Virginia. “This achievement is made through the outstanding employees at the hotel that strive for amazing experiences for all their guests!” said Jason Aikens, vice president of Aikens Group. “Our people and our product are what we are most proud of, and are honored by this award.”
The Comfort Inn hotel participates in the award-winning Choice Privileges, a loyalty rewards program, rated a top loyalty rewards program by both USA Today’s 10 Best Readers’ Choice Awards and by US News & World Report for three consecutive years. Membership is free and offers fast rewards, instant perks, and exclusive member rates when booking directly at choicehotels.com. For more information or to make a reservation at this award-winning hotel, visit https://www.choicehotels.com/west-virginia/martinsburg/comfort-inn-hotels/wv023.
For more information on the ownership company, Aikens Group, please visit www.aikensgroup.com
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