Residential Assistant Property Manager

Reports:  Residential Property Manager

Position Summary:

The Residential Assistant Property Manager’s primary objective is assisting the Residential Property Manager in overseeing all the operations of the residential real estate division of Aikens Group. They are responsible for the implementation and administration of policies, procedures, and programs on a daily basis to ensure all aspects of the Residential Real Estate portfolio are well maintained. The individual holding this position must exercise good judgment in a variety of situations, and have attention to detail when dealing with items in a timely manner. The Residential Property Manager will need to be able to work independently on projects from conception to completion and handle a variety of activities and confidential matters with discretion.

Essential Duties and Responsibilities:

  • Monitor and enforce all lease terms, including: timely billing, rent collection, tenant adherence to lease requirements, and issuance of default letters.
  • Develop strong market knowledge to understand local demographics, competition, and media influences.
  • Maintain the safety and integrity of all buildings, systems, and equipment to ensure compliance with all codes, laws, and environmental regulations.
  • Provide immediate and appropriate response to any security and/or accident issues/incidents, including proper notification of the insurance company.
  • Maintain a current assessment of property management procedures.
  • Assist in the collection and resolution of rent and other tenant charges.
  • Monitor each lease for specific uses, clauses, and restrictions.
  • Address all tenant concerns, inquiries and maintenance issues in a timely manner.
  • Solicit for new tenants through outbound calls, visits, and mailers.
  • Negotiating real-estate contracts and leases.
  • Managing subcontractor contracts and ensuring duties are performed in an acceptable manner.
  • Maintaining current marketing efforts and assisting in future strategies and plans.
  • Give constructive feedback on the direction of the portfolio and company efforts.
  • Work with local, state, and federal governments to monitor their immediate and future needs
  • Conduct exit interviews with vacating tenants, inspect units for damage and completing the Move-In/Move-Out Inspections.
  • Ability to work effectively with H&W Construction maintenance staff in order to ensure the property is maintained.
  • All other duties as assigned

Knowledge, Skills, and Requirements:

  • Must be attentive to details.
  • Be timely in all communications and requests by ownership.
  • Proficient in the Microsoft Suite of products.
  • Must have the ability to handle pressure in meeting deadlines and prioritize tasks.
  • Must have the ability to work independently and use independent judgment with minimal supervision.
  • Must produce high-quality work that has been proofed and is error-free.