Martinsburg, WV – June 2026 – Hampton Inn Martinsburg South-Inwood has been recognized as a Q1 2026 Make It Right Award Winner by Hampton by Hilton, an honor reserved for the top-performing Hampton properties across the brand. This recognition places the hotel among the top 1% of Hampton locations based on Stay Experience scores and key guest satisfaction metrics.
The Make It Right Award recognizes hotels that consistently deliver exceptional guest experiences and embody Hampton’s commitment to hospitality before, during, and after every stay. Award recipients are evaluated using a combination of performance metrics that include:
- Service Quality
- Hilton Honors Appreciation
- Problem Resolution
- Overall Cleanliness
Earning this distinction is a reflection of the dedication and hard work demonstrated daily by the Hampton Inn Martinsburg South-Inwood team. From the front desk and housekeeping staff to maintenance and management, every team member plays an important role in creating welcoming, comfortable, and memorable experiences for guests.
“This recognition is a testament to the culture of service our team has built,” said hotel leadership. “We are incredibly proud of our staff and grateful to our guests for their trust, loyalty, and valuable feedback.”
The hotel continues to serve business and leisure travelers throughout the Eastern Panhandle of West Virginia, offering modern accommodations, convenient access to regional attractions, and the friendly service guests have come to expect from the Hampton brand.
Aikens Group Hotels congratulates the entire Hampton Inn Martinsburg South-Inwood team on this outstanding achievement and thanks them for their continued commitment to excellence in hospitality.